We will be performing some additional planned maintenance to apply necessary changes to our databases in all regions.
During the maintenance window, the Institutional Report will be unavailable and bulk, onboarding and course sync processes will be paused. All other Ally features, including Course Reporting, Instructor Feedback, Configuration UI and Alternative Formats may be delayed or unavailable for short periods of time.
The maintenance windows are:
Australia and New Zealand
Maintenance for institutions hosted from the Sydney (Australia) AWS Data Center will take place on Saturday 11th October from 2pm-10pm Australian Eastern Standard Time.
Asia
Maintenance for institutions hosted from the Singapore AWS Data Center will take place on Saturday 11th October from 12pm-8pm Singapore Time.
Europe
Maintenance for institutions hosted from the Frankfurt (Germany) AWS Data Center will take place on Saturday 11th October from 6am-2pm Central European Time / 5am-1pm UK time.
Canada
Maintenance for institutions hosted from the Montreal (Canada Central) AWS Data Center will take place on Saturday 11th October from 12am-8am Eastern Time / 9pm (10th October) - 5am Pacific Time.
US
Maintenance for institutions hosted from the North Virginia (US-East-1) AWS Data Center will take place on Saturday 11th October from 12am-8am Eastern Time / 9pm (10th October) -5am Pacific Time.
Posted Oct 03, 2025 - 14:50 EDT
This scheduled maintenance affects: Americas (Ally - Canada, Ally - North America), Asia Pacific (Ally - Asia Pacific, Ally - Australia), and Europe & Middle East (Ally - Europe).