Ally Report Processing Delays - US Region

Incident Report for Blackboard Inc.

Resolved

This incident has been resolved.

Posted Jun 24, 2025 - 07:59 EDT

Identified

Ally's bulk processing queues that handle updates from course syncs and course onboards are currently experiencing high traffic.

During this high traffic period Ally and its associated components remain available, however there may be delays in processing some of these updates. Real time processing for new content items remains at expected levels, but users may see a slight delay in report updates during this time as these processes catch up.

Posted Jun 20, 2025 - 08:11 EDT

This incident affected: Americas (Ally - North America).