This issue was resolved as of roughly 3:45 PM Eastern time on 4/21. Users who encountered issues can/could resolve them by clicking the "Publish" button for any Photo Gallery app on a school or district homepage.
Posted Apr 22, 2021 - 09:09 EDT
Identified
Blackboard developers have identified a cause for this issue, and are testing a fix prior to release. We will notify all clients who reported this issue when this is released.
Posted Apr 20, 2021 - 17:01 EDT
Update
We are continuing to investigate the issue, but would advise clients against publishing any Photo Gallery app on a district or school home page. This advisory refers specifically to the Photo Gallery app, as opposed to a Multimedia Gallery or Multimedia Rotator.
Posted Apr 20, 2021 - 10:46 EDT
Investigating
As of early this morning, some sites have reported home page Photo Galleries as missing/not displaying, and have also reported that some links on the home page (sign in/Site Manager) may not be functional. We are currently investigating the issue.
Posted Apr 20, 2021 - 09:51 EDT
This incident affected: Americas (Web Community Manager (formerly Schoolwires)).