Collaborate Ultra - AWS (CA) Single Session Server Taken Out of Service

Incident Report for Blackboard Inc.

Resolved

Friday, June 26, 2020 11:25 AM EDT (Eastern Daylight Time) GMT -4 hours - Some Collaborate Ultra users may have experienced an A00 error when joining sessions. A single Collaborate Ultra Saturn server was taken out of service due to a technical issue. Any users that are still experiencing issues should refresh their browser to reconnect to the session.

Posted Jun 26, 2020 - 11:37 EDT