Services Status
Update - Release is currently in progress. Full build number is 3900.121.0-rel.18+da470f7. Please refer to the Anthology Support Center for more details on this maintenance release: https://blackboard.my.site.com/Support/s/article/Blackboard-Learn-3900-121-Release
Jul 01, 2025 - 13:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 01, 2025 - 04:00 EDT
Scheduled - Anthology will be deploying a Blackboard SaaS 3900.121.0 Maintenance Release to Test and Staging environments.

Scheduled for July 1, 2025

Jul 1, 2025 04:00 - Jul 2, 2025 04:00 EDT

About This Site

Welcome to Anthology’s Services Status page. Here you’ll find timely information on outage incidents and their resolutions. You can quickly check recorded outages for the last 90 days for all of our global regions and products.

Subscription information and instructions can be found here:
Administrators with access to the Anthology Support Center select here: https://blackboard.secure.force.com/btbb_articleview?id=kAA1O000000Kz4b
All others who would like to subscribe please select here: https://blackboard.secure.force.com/publickbarticleview?id=kAC1O000000PB4f

Anthology is the largest education technology and services company in the world.
https://www.anthology.com/about-us

Global Operational
90 days ago
99.9 % uptime
Today
BB Annotate Operational
90 days ago
99.83 % uptime
Today
Anthology Support Center Operational
90 days ago
100.0 % uptime
Today
Anthology Community (Website) Operational
90 days ago
100.0 % uptime
Today
Developer Portal - developer.anthology.com Operational
90 days ago
100.0 % uptime
Today
Blackboard - Cloud & Social Tools Operational
90 days ago
100.0 % uptime
Today
Blackboard - Mobile Services - Global Operational
90 days ago
99.74 % uptime
Today
Blackboard - Open Education Platform Operational
90 days ago
100.0 % uptime
Today
Blackboard - Partner Cloud Operational
90 days ago
100.0 % uptime
Today
Blackboard - SIS Central Operational
90 days ago
100.0 % uptime
Today
SafeAssign Operational
90 days ago
100.0 % uptime
Today
Blackboard Help (Website) ? Operational
90 days ago
100.0 % uptime
Today
Anthology Illuminate Operational
90 days ago
98.86 % uptime
Today
Blackboard - SaaS - Global Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (Global) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
100.0 % uptime
Today
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page ? Operational
90 days ago
100.0 % uptime
Today
Americas Operational
90 days ago
99.99 % uptime
Today
Ally - Canada Operational
90 days ago
100.0 % uptime
Today
Ally - North America Operational
90 days ago
100.0 % uptime
Today
Blackboard - SaaS (US) Operational
90 days ago
99.99 % uptime
Today
Blackboard – SaaS Gov Cloud (US) Operational
90 days ago
100.0 % uptime
Today
Blackboard – Mobile Services - Americas Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (NAHE & LAC) ? Operational
Blackboard - Course Catalog Operational
90 days ago
100.0 % uptime
Today
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page ? Operational
90 days ago
100.0 % uptime
Today
Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Ally - Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Ally - Australia Operational
90 days ago
100.0 % uptime
Today
Analytics - on AWS (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Blackboard - SaaS (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Blackboard – Mobile Services – Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
100.0 % uptime
Today
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page ? Operational
90 days ago
100.0 % uptime
Today
Anthology Illuminate ? Operational
90 days ago
100.0 % uptime
Today
Europe & Middle East Operational
90 days ago
100.0 % uptime
Today
Ally - Europe Operational
90 days ago
100.0 % uptime
Today
Analytics - Managed Hosting (Saudi) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Managed Hosting (Saudi) Operational
90 days ago
100.0 % uptime
Today
Blackboard - SaaS (Europe) Operational
90 days ago
100.0 % uptime
Today
Blackboard – Mobile Services – Europe Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (EMEA) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
100.0 % uptime
Today
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page ? Operational
90 days ago
100.0 % uptime
Today
Africa Operational
90 days ago
100.0 % uptime
Today
Blackboard - SaaS (Africa) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page ? Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Blackboard SaaS 3900.121.0: Feature Production Release (scheduled for Jul 3, 2025) Jul 3, 2025 04:00 - Jul 4, 2025 04:00 EDT

Anthology will be deploying the Blackboard SaaS 3900.121.0 Feature Release to Production environments.

Scheduled for July 3, 2025

Posted on Jun 27, 2025 - 10:07 EDT
Jul 1, 2025
Completed - The scheduled maintenance has been completed.
Jul 1, 02:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 02:30 EDT
Scheduled - Bb Annotate Document Engine will be updated on June 30 starting at 2:30 AM EDT. This release includes optimizations to enhance performance and reliability.

Customers in Canada will be affected.

Jun 27, 11:37 EDT
Jun 30, 2025
Jun 29, 2025
Completed - The scheduled maintenance has been completed.
Jun 29, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 05:00 EDT
Scheduled - Ally's OCR engine will be updated on June 29th starting at 11AM CET for Ally customers in Europe. Ally and its associated components will remain available but there may be a small delay in processing OCRed Alternative Formats during the upgrade.
Jun 27, 18:04 EDT
Jun 28, 2025
Completed - The scheduled maintenance has been completed.
Jun 28, 09:56 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 02:30 EDT
Scheduled - Bb Annotate database will be upgraded on June 28 starting at 2:30 AM EDT.

Customers in Canada will be affected.

Jun 27, 11:36 EDT
Completed - The scheduled maintenance has been completed.
Jun 28, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 05:00 EDT
Scheduled - Ally's OCR engine will be updated on June 28th starting at 5AM EST for Ally customers in the Americas and Canada regions. Ally and its associated components will remain available but there may be a small delay in processing OCRed Alternative Formats during the upgrade.
Jun 27, 17:59 EDT
Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Jun 25, 07:39 EDT
Update - Release is currently in progress. Full build number is 3900.121.0-rel.16+6a09906. Please refer to the Anthology Support Center for more details on this maintenance release: https://blackboard.my.site.com/Support/s/article/Blackboard-Learn-3900-121-Release
Jun 24, 14:43 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 04:00 EDT
Scheduled - Anthology will be deploying a Blackboard SaaS 3900.121.0 Maintenance Release to Test and Staging environments.

Scheduled for June 24, 2025

Jun 23, 17:35 EDT
Jun 24, 2025
Resolved - This incident has been resolved.
Jun 24, 07:59 EDT
Identified - Ally's bulk processing queues that handle updates from course syncs and course onboards are currently experiencing high traffic.

During this high traffic period Ally and its associated components remain available, however there may be delays in processing some of these updates. Real time processing for new content items remains at expected levels, but users may see a slight delay in report updates during this time as these processes catch up.

Jun 20, 08:11 EDT
Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Jun 20, 11:44 EDT
Update - Release is currently in progress. Full build number is 3900.118.0-rel.36+1fb0f5a. Please refer to the Anthology Support Center for more details on this maintenance release: https://blackboard.my.site.com/Support/s/article/Blackboard-Learn-3900-118-Release
Jun 19, 20:31 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 04:00 EDT
Scheduled - Anthology will be deploying a Blackboard SaaS 3900.118.0 Maintenance Release to Production environments.

Scheduled for June 19, 2025

Jun 16, 12:16 EDT
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Jun 20, 11:44 EDT
Update - Release is currently in progress. Full build number is 3900.121.0-rel.5+09d54f4. Please refer to the Anthology Support Center for more details on this maintenance release: https://blackboard.my.site.com/Support/s/article/Blackboard-Learn-3900-121-Release
Jun 17, 12:27 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 04:00 EDT
Scheduled - Anthology will be deploying a Blackboard SaaS 3900.121.0 Maintenance Release to Test and Staging environments.

Scheduled for June 17, 2025

Jun 15, 17:57 EDT
Resolved - This incident has been resolved and it was observed that clients are operating normally.
Jun 20, 07:14 EDT
Monitoring - Our engineers have monitored the fix and confirmed the issue with Bb Annotate has been resolved. All services are now operating normally at this time.
Jun 20, 05:43 EDT
Update - Our engineering team is still investigating the issue with Bb Annotate. We will provide a new update as soon as it is available.
Jun 20, 02:55 EDT
Investigating - We are aware that some customers hosted out of Singapore are currently unable to access Blackboard Annotate Assignments. Teams are currently investigating.
Jun 20, 02:08 EDT
Jun 19, 2025
Jun 18, 2025

No incidents reported.

Jun 17, 2025