Welcome to Anthology’s Services Status page. Here you’ll find timely information on outage incidents and their resolutions. You can quickly check recorded outages for the last 90 days for all of our global regions and products.
Completed -
The scheduled maintenance has been completed.
Jul 1, 02:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 02:30 EDT
Scheduled -
Bb Annotate Document Engine will be updated on June 30 starting at 2:30 AM EDT. This release includes optimizations to enhance performance and reliability.
Customers in Canada will be affected.
Jun 27, 11:37 EDT
Completed -
The scheduled maintenance has been completed.
Jun 29, 06:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 05:00 EDT
Scheduled -
Ally's OCR engine will be updated on June 29th starting at 11AM CET for Ally customers in Europe. Ally and its associated components will remain available but there may be a small delay in processing OCRed Alternative Formats during the upgrade.
Jun 27, 18:04 EDT
Completed -
The scheduled maintenance has been completed.
Jun 28, 06:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 05:00 EDT
Scheduled -
Ally's OCR engine will be updated on June 28th starting at 5AM EST for Ally customers in the Americas and Canada regions. Ally and its associated components will remain available but there may be a small delay in processing OCRed Alternative Formats during the upgrade.
Jun 27, 17:59 EDT
Resolved -
This incident has been resolved.
Jun 24, 07:59 EDT
Identified -
Ally's bulk processing queues that handle updates from course syncs and course onboards are currently experiencing high traffic.
During this high traffic period Ally and its associated components remain available, however there may be delays in processing some of these updates. Real time processing for new content items remains at expected levels, but users may see a slight delay in report updates during this time as these processes catch up.
Jun 20, 08:11 EDT