Services Status
Ally Processing Delays - US-east Region (March 30, 2026)
Monitoring - The Ally development team has scaled up resources based on demand and will continue to monitor progress.
Mar 30, 2026 - 17:12 EDT
Identified - We are experiencing another spike in activity which has caused intermittent delays in the processing of content added to the LMS for institutions in the US. Real time processing delays of approximately 1.5 hours for new content items may be seen during this time.

Note that all other Ally features (alternative formats, instructor feedback and institutional report) for previously processed content items should still be working as expected.
Mar 30, 2026 - 13:30 EDT
Blackboard LMS Outage - Multiple services (UAE)
Update - We have successfully restored several Blackboard sites previously hosted in the Middle East to an alternate AWS region. Recovery of additional sites is in progress. Our Client Support team is communicating directly with impacted clients. We will continue to provide updates as new information becomes available.
Mar 25, 2026 - 17:36 EDT
Update - We have successfully restored several Blackboard sites previously hosted in the Middle East to an alternate AWS region. Recovery of additional sites is in progress. Our Client Support team is communicating directly with impacted clients. We will continue to provide updates as new information becomes available.
Mar 24, 2026 - 17:21 EDT
Update - All Blackboard sites hosted in the Middle East region are currently impacted due to infrastructure damage. The AWS services required to restore Blackboard sites to full functionality are not yet available. To ensure quality of services, access to Blackboard sites will be restricted until further recovery efforts are completed. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. Our Client Support team is communicating directly with impacted clients. We will continue to provide updates as new information becomes available.
Mar 23, 2026 - 08:59 EDT
Update - All Blackboard sites hosted in the Middle East region are currently impacted due to infrastructure damage. The AWS services required to restore Blackboard sites to full functionality are not yet available. To ensure quality of services, access to Blackboard sites will be restricted until further recovery efforts are completed. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. Our Client Support team is communicating directly with impacted clients. We will continue to provide updates as new information becomes available.
Mar 20, 2026 - 08:47 EDT
Update - All Blackboard sites hosted in the Middle East region are currently impacted due to infrastructure damage. The AWS services required to restore Blackboard sites to full functionality are not yet available. To ensure quality of services, access to Blackboard sites will be restricted until further recovery efforts are completed. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. Our Client Support team is communicating directly with impacted clients. We will continue to provide updates as new information becomes available.
Mar 19, 2026 - 11:11 EDT
Update - Many Blackboard sites hosted in the Middle East region are currently impacted due to infrastructure damage. We are beginning to see partial recovery of the underlying services required to restore Blackboard sites to full functionality. To ensure quality of services, access to Blackboard sites will be restricted until further recovery efforts are completed. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. Our Client Support team is communicating directly with impacted clients. We will continue to provide updates as new information becomes available.
Mar 17, 2026 - 13:22 EDT
Update - Many Blackboard sites hosted in the Middle East region are currently impacted due to infrastructure damage. We are beginning to see partial recovery of the underlying services required to restore Blackboard sites to full functionality. To ensure quality of services, access to Blackboard sites will be restricted until further recovery efforts are completed. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. Our Client Support team is communicating directly with impacted clients. We will continue to provide updates as new information becomes available.
Mar 16, 2026 - 08:44 EDT
Update - Many Blackboard sites hosted in the Middle East region are currently impacted due to infrastructure damage. We are beginning to see partial recovery of the underlying services required to restore Blackboard sites to full functionality. To ensure quality of services, access to Blackboard sites will be restricted until further recovery efforts are completed. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. Our Client Support team is communicating directly with impacted clients. We will continue to provide updates as new information becomes available.
Mar 13, 2026 - 09:31 EDT
Update - Many Blackboard sites hosted in the Middle East region are currently impacted due to infrastructure damage. We are beginning to see partial recovery of the underlying services required to restore Blackboard sites to full functionality. To ensure quality of services, access to Blackboard sites will be restricted until further recovery efforts are completed. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. Our Client Support team is communicating directly with impacted clients. We will continue to provide updates as new information becomes available.
Mar 12, 2026 - 10:44 EDT
Update - Many Blackboard sites hosted in the Middle East region are currently impacted due to infrastructure damage. We are beginning to see partial recovery of the underlying services required to restore Blackboard sites to full functionality. To ensure quality of services, access to Blackboard sites will be restricted until further recovery efforts are completed. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. Our Client Support team is communicating directly with impacted clients. We will continue to provide updates as new information becomes available.
Mar 11, 2026 - 08:51 EDT
Update - Many Blackboard sites hosted in the Middle East region are currently impacted due to infrastructure damage. We are beginning to see partial recovery of the underlying services required to restore Blackboard sites to full functionality. To ensure quality of services, access to Blackboard sites will be restricted until further recovery efforts are completed. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. Our Client Support team is communicating directly with impacted clients. We will continue to provide updates as new information becomes available.
Mar 10, 2026 - 08:09 EDT
Update - Many Blackboard sites hosted in the Middle East region are currently impacted due to infrastructure damage. We are beginning to see partial recovery of the underlying services required to restore Blackboard sites to full functionality. To ensure quality of services, access to Blackboard sites will be restricted until further recovery efforts are completed. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. Our Client Support team is communicating directly with impacted clients. We will continue to provide updates as new information becomes available.
Mar 09, 2026 - 17:19 EDT
Update - Many Blackboard sites hosted in the Middle East region are currently impacted due to infrastructure damage. We are beginning to see partial recovery of the underlying services required to restore Blackboard sites to full functionality. To ensure quality of services, access to Blackboard sites will be restricted until further recovery efforts are completed. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. Our Client Support team is communicating directly with impacted clients. We will continue to provide updates as new information becomes available.
Mar 06, 2026 - 08:27 EST
Update - Many Blackboard sites hosted in the Middle East region are currently impacted due to infrastructure damage. We are beginning to see partial recovery of the underlying services required to restore Blackboard sites to full functionality. To ensure quality of services, access to Blackboard sites will be restricted until further recovery efforts are completed. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. Our Client Support team is communicating directly with impacted clients. We will continue to provide updates as new information becomes available.
Mar 05, 2026 - 10:48 EST
Update - Many Blackboard sites hosted in the Middle East region are currently impacted due to the ongoing power outage. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. If your site is impacted, please look for further direct communication from our Client Support team. We will provide an update as new information becomes available.
Mar 04, 2026 - 14:52 EST
Update - Many Blackboard sites hosted in the Middle East region are currently impacted due to the ongoing power outage. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. If your site is impacted, please look for further direct communication from our Client Support team. We will provide an update as new information becomes available.
Mar 04, 2026 - 11:55 EST
Update - Many Blackboard sites hosted in the Middle East region are currently impacted due to the ongoing power outage. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. If your site is impacted, please look for further direct communication from our Client Support team. We will provide an update as new information becomes available.
Mar 04, 2026 - 09:01 EST
Update - Many Blackboard sites hosted in the Middle East region are currently impacted due to the ongoing power outage. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. If your site is impacted, please look for further direct communication from our Client Support team. We will provide an update as new information becomes available.
Mar 04, 2026 - 06:09 EST
Update - Many Blackboard sites hosted in the Middle East region are currently impacted due to the ongoing power outage. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. If your site is impacted, please look for further direct communication from our Client Support team. We will provide an update as new information becomes available.
Mar 03, 2026 - 21:52 EST
Update - Many Blackboard sites hosted in the Middle East region are currently impacted due to the ongoing power outage. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. If your site is impacted, please look for further direct communication from our Client Support team. We will provide an update as new information becomes available.
Mar 03, 2026 - 18:09 EST
Update - Many Blackboard sites hosted in the Middle East region are currently impacted due to the ongoing power outage. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. If your site is impacted, please look for further direct communication from our Client Support team. We will provide an update as new information becomes available.
Mar 03, 2026 - 15:06 EST
Update - Many Blackboard sites hosted in the Middle East region are currently impacted due to the ongoing power outage. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. If your site is impacted, please look for further direct communication from our Client Support team. We will provide an update as new information becomes available.
Mar 03, 2026 - 11:59 EST
Update - Most of the sites hosted in the Middle East region are currently impacted due to the ongoing power outage. We are actively working with our service provider to assess the situation and explore all available options. Our service provider is closely engaged in recovery efforts to restore services. We will provide an update if new information becomes available.
Mar 03, 2026 - 06:44 EST
Update - We are currently observing that additional sites are being affected due to the ongoing power outage. We are actively working with our service provider to explore available options. Our service provider is closely working on the recovery efforts. We will continue to monitor the situation and share updates as they become available.
Mar 03, 2026 - 03:09 EST
Update - Our service provider is still working on the primary root cause. We are closely monitoring these efforts to ensure service is restored as quickly as possible. We recognize the critical nature of these services and sincerely apologize for the disruption. We will provide an update if new information becomes available.
Mar 02, 2026 - 23:11 EST
Update - Our service provider is still working on the primary root cause. We are closely monitoring these efforts to ensure service is restored as quickly as possible. We recognize the critical nature of these services and sincerely apologize for the disruption. We will provide an update if new information becomes available.
Mar 02, 2026 - 19:53 EST
Update - Some users may experience difficulties accessing content or performing certain operations due to an increased error rate caused by a power issue. Our service provider is actively working to resolve the problem. We will share further updates as soon as more information becomes available.
Mar 02, 2026 - 13:37 EST
Update - Some users may experience difficulties accessing content or performing certain operations due to an increased error rate caused by a power issue. Our service provider is actively working to resolve the problem. We will share further updates as soon as more information becomes available.
Mar 02, 2026 - 07:28 EST
Identified - Our service provider is still working on the power issue. We are closely monitoring these efforts to ensure service is restored as quickly as possible. We will provide an update if new information becomes available.
Mar 02, 2026 - 03:41 EST
Investigating - We are experiencing issue on AWS services in ME-Central region due to power issue in few of the availability zones, We are actively working with our service provider.
Mar 02, 2026 - 02:31 EST
Blackboard Issue with Document Links
Update - We are aware that some of the broken links were not resolved last week after deploying the fix. We are currently investigating the impact in order to determine next steps.
Mar 23, 2026 - 11:52 EDT
Update - The broken links fix will be deployed with the Thursday, March 19, 4000.10.0 maintenance release. While this is expected to resolve the majority of broken links there is one unique scenario that cannot be corrected. When an embedded file has the same filename and extension as another embedded file in the same document, we are unable to determine which backup file it originally corresponded to, and therefore the link cannot be corrected. After the release, organizations will be provided with a list of unresolved file references (if applicable).
Mar 18, 2026 - 12:15 EDT
Monitoring - A fix has been implemented for this issue and it will be deployed with the Blackboard SaaS 4000.10 maintenance release to production this week on March 19th.
Mar 16, 2026 - 11:09 EDT
Update - The fix is in the final testing phase. We will provide timing for deployment of the fix early next week.
Mar 06, 2026 - 17:07 EST
Update - Testing of the fixes for the broken links is underway. To ensure a successful fix, we have decided to conduct additional rounds of testing, therefore the broken link fix will not be included in this week’s Production release. We will confirm and share a new timeline for release in the next few days. Thank you for your continued patience.
Mar 03, 2026 - 18:00 EST
Identified - Contingent on successful testing, the fix to restore the broken file references is expected to be released with the 4000.10 release to Production environments scheduled for Thursday, March 5th.
Feb 26, 2026 - 20:03 EST
Update - Development of the solution to resolve this issue is still underway and preliminary testing has started. We are tentatively targeting a release of the fix by the end of next week. Additional updates will be provided next week.
Feb 20, 2026 - 13:22 EST
Update - The team is currently working on the solution for this issue and hope to have an estimate of the timeline for delivery of the fixes by the end of this week.
Feb 19, 2026 - 08:59 EST
Update - We are continuing to work through identifying the full set of impacted courses and content items and determining next steps for restoration. Another update will be provided early next week.
Feb 13, 2026 - 16:42 EST
Update - The team continues to make progress on identifying the full set of impacted courses and content items. Once complete we will be able to begin restoration. A timeline for affected file restorations will be shared once it's available.
Feb 12, 2026 - 16:58 EST
Update - We have confirmed the root cause related to the recent 4000.8 release and have already implemented a fix to prevent any new link corruption from occurring. Our current focus is remediation of impacted content. The team is taking a structured recovery approach that includes:

- Preserving all relevant system data to ensure no additional information is lost during cleanup
- Identifying the specific courses and content items affected
- Creating secure backups of impacted content records
- Comparing current content with archived versions to accurately restore file references where we have full confidence in the correction
- Flagging any items requiring additional validation for follow-up review

Several of these remediation steps are being executed in parallel to accelerate resolution. We will provide further updates as restoration progresses and will share additional guidance if client action becomes necessary. At this time, no action is required from clients.
Feb 11, 2026 - 16:48 EST
Update - The team understands the issue and problems caused. They are investigating the path forward to provide a fix to clean up any corrupted links. Additional information will be provided as it becomes available.
Feb 10, 2026 - 17:16 EST
Investigating - With the release of Blackboard SaaS 4000.8 to production last week, there was a change that inadvertently may have caused some links to become corrupted. In a specific scenario where a document included PDF attachments from more than one course, an attachment from a different course may no longer be referenced correctly. In some cases, the document may display an incorrect PDF or an attachment may not open as expected. Note: This can happen with any file types that are cross-referenced too (not just PDFs)

The team is currently investigating to identify impacted or affected links and is working to determine a fix.
Feb 10, 2026 - 12:05 EST

About This Site

Welcome to Blackboard’s Services Status page. Here you’ll find timely information on outage incidents and their resolutions. You can quickly check recorded outages for the last 90 days for all of our global regions and products.

Subscription information and instructions can be found here:
https://support.anthology.com/s/article/How-to-Subscribe-to-Product-Status-Incidents-on-Status-blackboard-com

Blackboard is the largest education technology and services company in the world.
https://www.blackboard.com/

Uptime over the past 90 days. View historical uptime.
Global Operational
90 days ago
99.99 % uptime
Today
BB Annotate Operational
90 days ago
100.0 % uptime
Today
Blackboard Support Center Operational
90 days ago
100.0 % uptime
Today
Blackboard Community (Website) Operational
90 days ago
100.0 % uptime
Today
Developer Portal - developer.anthology.com Operational
90 days ago
100.0 % uptime
Today
Blackboard - Cloud & Social Tools Operational
90 days ago
100.0 % uptime
Today
Blackboard - Mobile Services - Global Operational
90 days ago
100.0 % uptime
Today
Blackboard - Open Education Platform Operational
90 days ago
100.0 % uptime
Today
Blackboard - Partner Cloud Operational
90 days ago
100.0 % uptime
Today
Blackboard - SIS Central Operational
90 days ago
100.0 % uptime
Today
SafeAssign Operational
90 days ago
100.0 % uptime
Today
Blackboard Help (Website) Operational
90 days ago
100.0 % uptime
Today
Illuminate Operational
90 days ago
99.99 % uptime
Today
Blackboard - SaaS - Global Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (Global) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
100.0 % uptime
Today
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page Operational
90 days ago
100.0 % uptime
Today
Universal Authentication Solution v2 (UAS) Operational
90 days ago
100.0 % uptime
Today
Student Insights Toolkit v2 (SIT) Operational
90 days ago
100.0 % uptime
Today
Grades Journey v2 Operational
90 days ago
100.0 % uptime
Today
Reporting Framework v2 Operational
90 days ago
100.0 % uptime
Today
Americas Degraded Performance
90 days ago
100.0 % uptime
Today
Ally - Canada Operational
90 days ago
100.0 % uptime
Today
Ally - North America Degraded Performance
90 days ago
100.0 % uptime
Today
Blackboard - SaaS (US) Operational
90 days ago
100.0 % uptime
Today
Blackboard – SaaS Gov Cloud (US) Operational
90 days ago
100.0 % uptime
Today
Blackboard – Mobile Services - Americas Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (NAHE & LAC) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
100.0 % uptime
Today
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page Operational
90 days ago
100.0 % uptime
Today
BB Annotate Operational
90 days ago
100.0 % uptime
Today
Asia Pacific Operational
90 days ago
99.9 % uptime
Today
Ally - Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Ally - Australia Operational
90 days ago
100.0 % uptime
Today
Analytics - on AWS (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Blackboard - SaaS (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Blackboard – Mobile Services – Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
100.0 % uptime
Today
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page Operational
90 days ago
100.0 % uptime
Today
Illuminate Operational
90 days ago
99.04 % uptime
Today
Europe & Middle East Partial Outage
90 days ago
100.0 % uptime
Today
Ally - Europe Operational
90 days ago
100.0 % uptime
Today
Analytics - Managed Hosting (Saudi) Operational
90 days ago
100.0 % uptime
Today
Blackboard - SaaS (Saudi) Partial Outage
Blackboard - SaaS (Europe) Operational
90 days ago
100.0 % uptime
Today
Blackboard – Mobile Services – Europe Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (EMEA) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
100.0 % uptime
Today
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page Operational
90 days ago
100.0 % uptime
Today
Africa Operational
90 days ago
100.0 % uptime
Today
Blackboard - SaaS (Africa) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Blackboard Email Relay Solution Replacement (Mar. 31) Mar 31, 2026 00:00 - Apr 1, 2026 00:00 EDT

Update - REMINDER: The deadline to update your configuration has almost passed. If e-mails have changed to originate from "do-not-reply@blackboard.com" or are being blocked or marked as "spam", please contact support to start the process as soon as possible.

Please refer to the Anthology Support Center for more details:
https://support.anthology.com/s/article/Important-Information-for-Clients-using-Custom-domain-to-send-emails
Mar 30, 2026 - 17:18 EDT
Scheduled - On March 31, 2026, Blackboard will be replacing the current Email Relay solution (Sentrion) with a new email relay solution (Amazon SES) which will provide a more robust, scalable, and reliable service. If you use Blackboard email relay service to send emails from your custom domain (for example donotreply@monument.edu), this change will impact you. DomainKeys Identified Mail (DKIM) will now be a required configuration when you use our e-mail relays and a non-’blackboard.com’ domain to send e-mail from your Blackboard LMS.  Please refer to the Anthology Support Center for more details:
https://support.anthology.com/s/article/Important-Information-for-Clients-using-Custom-domain-to-send-emails

This support bulletin is only applicable to clients that send emails from a custom domain. There will be no impact or disruption to email functionality in the application during the transition i.e., Messages and email functionality will continue to work as normal
Mar 10, 2026 - 12:39 EDT

Blackboard SaaS 4000.12.0: Maintenance Test/Stage Release (scheduled for Mar 31, 2026) Mar 31, 2026 04:00 - Apr 1, 2026 04:00 EDT

Blackboard will be deploying a Blackboard SaaS 4000.12.0 Maintenance Release to Test and Staging environments.

Scheduled for March 31, 2026
Posted on Mar 27, 2026 - 09:52 EDT

Blackboard SaaS 4000.12.0: Feature Production Release (scheduled for Apr 2, 2026) Apr 2, 2026 04:00 - Apr 3, 2026 04:00 EDT

Blackboard will be deploying the Blackboard SaaS 4000.12.0 Feature Release to Production environments.

Scheduled for April 2, 2026
Posted on Mar 27, 2026 - 09:56 EDT
Mar 30, 2026

Unresolved incident: Ally Processing Delays - US-east Region (March 30, 2026).

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026
Blackboard SaaS 4000.10.0: Maintenance Production Release (scheduled for Mar 26, 2026)
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Mar 27, 08:25 EDT
Update - Release is currently in progress. Full build number is 4000.10.0-rel.34+940f414e. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-10-0-Release
Mar 26, 06:52 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 04:00 EDT
Scheduled - Blackboard will be deploying a Blackboard SaaS 4000.10.0 Maintenance Release to Production environments.

Scheduled for March 26, 2026
Mar 24, 09:05 EDT
Ally Processing Delays - US-east Region (March 26, 2026)
Resolved - Real time queues have returned to normal levels.
Mar 27, 07:30 EDT
Identified - We are experiencing a spike in activity beginning just before noon EST which has caused intermittent delays in the processing of content added to the LMS for institutions in the US. Real time processing delays of approximately 1 to 3 hours for new content items may be seen during this time.

Note that all other Ally features (alternative formats, instructor feedback and institutional report) for previously processed content items should still be working as expected.
Mar 26, 15:56 EDT
Mar 26, 2026
Mar 25, 2026
Blackboard SaaS 4000.12.0: Maintenance Test/Stage Release (scheduled for Mar 24, 2026)
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Mar 25, 08:50 EDT
Update - Release is currently in progress. Full build number is 4000.12.0-rel.24+2038bd6. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-12-0-Maintenance-Releases
Mar 24, 14:17 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 04:00 EDT
Scheduled - Blackboard will be deploying a Blackboard SaaS 4000.12.0 Maintenance Release to Test and Staging environments.

Scheduled for March 24, 2026
Mar 20, 10:13 EDT
Mar 24, 2026
Mar 23, 2026

Unresolved incident: Blackboard Issue with Document Links.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026
Blackboard SaaS 4000.10.0: Maintenance Production Release (scheduled for Mar 19, 2026)
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Mar 20, 08:39 EDT
Update - Release is currently in progress. Full build number is 4000.10.0-rel.32+67c88ef. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-10-0-Release
Mar 19, 10:05 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 04:00 EDT
Scheduled - Blackboard will be deploying a Blackboard SaaS 4000.10.0 Maintenance Release to Production environments.

Scheduled for March 19, 2026
Mar 16, 11:07 EDT
Mar 19, 2026
Blackboard SaaS 4000.12.0: Maintenance Test/Stage Release (scheduled for Mar 17, 2026)
Completed - All upgrades are now complete.
Mar 19, 06:58 EDT
Update - A small number of EU test sites are still waiting to be upgraded, as we are awaiting confirmation from AWS on an upgrade issue. We expect this to be resolved in the next 24 hours and will then resume with the upgrades.
Mar 18, 15:21 EDT
Update - Release is currently in progress. Full build number is 4000.12.0-rel.24+2038bd6. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-12-0-Maintenance-Releases
Mar 17, 08:38 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 04:00 EDT
Scheduled - Blackboard will be deploying a Blackboard SaaS 4000.12.0 Maintenance Release to Test and Staging environments.

Scheduled for March 17, 2026
Mar 14, 13:46 EDT
Mar 18, 2026
Illuminate - SSO login issue
Resolved - The issue has been resolved and users should now be able to log in to Illuminate without issues.
Mar 18, 09:19 EDT
Investigating - We are currently experiencing an issue with Single Sign-On that may prevent some users from logging in to Illuminate across all regions. We are actively working to resolve it.
Mar 18, 08:53 EDT
Mar 17, 2026
Mar 16, 2026
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