Services Status
Investigating - We are currently experiencing some issues in the EU region that is impacting catalog services. Our teams are currently investigating this.
Oct 03, 2025 - 18:20 EDT

About This Site

Welcome to Anthology’s Services Status page. Here you’ll find timely information on outage incidents and their resolutions. You can quickly check recorded outages for the last 90 days for all of our global regions and products.

Subscription information and instructions can be found here:
https://support.anthology.com/s/article/How-to-Subscribe-to-Product-Status-Incidents-on-Status-blackboard-com

Anthology is the largest education technology and services company in the world.
https://www.anthology.com/about-us

Global Operational
90 days ago
99.9 % uptime
Today
BB Annotate Operational
90 days ago
99.98 % uptime
Today
Anthology Support Center Operational
90 days ago
100.0 % uptime
Today
Anthology Community (Website) Operational
90 days ago
100.0 % uptime
Today
Developer Portal - developer.anthology.com Operational
90 days ago
100.0 % uptime
Today
Blackboard - Cloud & Social Tools Operational
90 days ago
100.0 % uptime
Today
Blackboard - Mobile Services - Global Operational
90 days ago
100.0 % uptime
Today
Blackboard - Open Education Platform Operational
90 days ago
100.0 % uptime
Today
Blackboard - Partner Cloud Operational
90 days ago
100.0 % uptime
Today
Blackboard - SIS Central Operational
90 days ago
100.0 % uptime
Today
SafeAssign Operational
90 days ago
100.0 % uptime
Today
Blackboard Help (Website) ? Operational
90 days ago
100.0 % uptime
Today
Anthology Illuminate Operational
90 days ago
97.98 % uptime
Today
Blackboard - SaaS - Global Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (Global) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
100.0 % uptime
Today
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page ? Operational
90 days ago
100.0 % uptime
Today
Universal Authentication Solution v2 (UAS) ? Operational
90 days ago
100.0 % uptime
Today
Student Insights Toolkit v2 (SIT) ? Operational
90 days ago
100.0 % uptime
Today
Grades Journey v2 ? Operational
90 days ago
100.0 % uptime
Today
Reporting Framework v2 ? Operational
90 days ago
100.0 % uptime
Today
Americas Operational
90 days ago
99.97 % uptime
Today
Ally - Canada Operational
90 days ago
100.0 % uptime
Today
Ally - North America Operational
90 days ago
100.0 % uptime
Today
Blackboard - SaaS (US) Operational
90 days ago
100.0 % uptime
Today
Blackboard – SaaS Gov Cloud (US) Operational
90 days ago
99.96 % uptime
Today
Blackboard – Mobile Services - Americas Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (NAHE & LAC) ? Operational
90 days ago
99.94 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
99.9 % uptime
Today
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page ? Operational
90 days ago
100.0 % uptime
Today
Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Ally - Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Ally - Australia Operational
90 days ago
100.0 % uptime
Today
Analytics - on AWS (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Blackboard - SaaS (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Blackboard – Mobile Services – Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
100.0 % uptime
Today
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page ? Operational
90 days ago
100.0 % uptime
Today
Anthology Illuminate ? Operational
90 days ago
100.0 % uptime
Today
Europe & Middle East Degraded Performance
90 days ago
99.93 % uptime
Today
Ally - Europe Operational
90 days ago
100.0 % uptime
Today
Analytics - Managed Hosting (Saudi) Operational
90 days ago
99.7 % uptime
Today
Blackboard - Managed Hosting (Saudi) Operational
90 days ago
99.7 % uptime
Today
Blackboard - SaaS (Europe) Operational
90 days ago
100.0 % uptime
Today
Blackboard – Mobile Services – Europe Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (EMEA) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Degraded Performance
90 days ago
99.99 % uptime
Today
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page ? Operational
90 days ago
100.0 % uptime
Today
Africa Operational
90 days ago
99.97 % uptime
Today
Blackboard - SaaS (Africa) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page ? Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
99.93 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Blackboard SaaS 4000.1.0: Feature Test/Stage Release (scheduled for Oct 7, 2025) Oct 7, 2025 04:00 - Oct 8, 2025 04:00 EDT

Anthology will be deploying the Blackboard SaaS 4000.1.0 Feature Release to Test and Staging environments.

Scheduled for October 7, 2025

Posted on Oct 03, 2025 - 11:20 EDT

Ally Maintenance Scheduled for October 11, 2025 (all regions) Oct 11, 2025 00:00-08:30 EDT

We will be performing some additional planned maintenance to apply necessary changes to our databases in all regions.

During the maintenance window, the Institutional Report will be unavailable and bulk, onboarding and course sync processes will be paused. All other Ally features, including Course Reporting, Instructor Feedback, Configuration UI and Alternative Formats may be delayed or unavailable for short periods of time.

The maintenance windows are:

Australia and New Zealand

Maintenance for institutions hosted from the Sydney (Australia) AWS Data Center will take place on Saturday 11th October from 2pm-10pm Australian Eastern Standard Time.

Asia

Maintenance for institutions hosted from the Singapore AWS Data Center will take place on Saturday 11th October from 12pm-8pm Singapore Time.

Europe

Maintenance for institutions hosted from the Frankfurt (Germany) AWS Data Center will take place on Saturday 11th October from 6am-2pm Central European Time / 5am-1pm UK time.

Canada

Maintenance for institutions hosted from the Montreal (Canada Central) AWS Data Center will take place on Saturday 11th October from 12am-8am Eastern Time / 9pm (10th October) - 5am Pacific Time.

US

Maintenance for institutions hosted from the North Virginia (US-East-1) AWS Data Center will take place on Saturday 11th October from 12am-8am Eastern Time / 9pm (10th October) -5am Pacific Time.

Posted on Oct 03, 2025 - 14:50 EDT
Oct 5, 2025

No incidents reported today.

Oct 4, 2025

No incidents reported.

Oct 3, 2025
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Oct 3, 13:52 EDT
Update - Release is currently in progress. Full build number is 3902.1.0-rel.22+c173d6b. Please refer to the release notes for more details on this feature release: https://help.blackboard.com/Learn/Administrator/SaaS/Release_Notes
Oct 2, 09:24 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 04:00 EDT
Scheduled - Anthology will be deploying the Blackboard SaaS 3902.1.0 Feature Release to Production environments.

Scheduled for October 2, 2025

Sep 26, 13:03 EDT
Oct 2, 2025
Oct 1, 2025
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Oct 1, 07:50 EDT
Update - Release is currently in progress. Full build number is 3902.1.0-rel.22+c173d6b. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-3902-1-0-Release
Sep 30, 11:13 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 04:00 EDT
Scheduled - Anthology will be deploying a Blackboard SaaS 3902.1.0 Maintenance Release to Test and Staging environments.

Scheduled for September 30, 2025

Sep 26, 12:59 EDT
Resolved - This incident has been resolved, and it was observed that clients are operating normally.
Oct 1, 05:04 EDT
Monitoring - Our engineers have deployed a fix and are monitoring system performance.
Sep 30, 12:19 EDT
Investigating - We are currently experiencing issues within the US GOV West region that is impacting several Learn SaaS clients. Our teams are currently investigating this.
Sep 30, 11:51 EDT
Sep 30, 2025
Sep 29, 2025

No incidents reported.

Sep 28, 2025

No incidents reported.

Sep 27, 2025
Completed - The scheduled maintenance has been completed.
Sep 27, 08:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 00:00 EDT
Scheduled - We will be performing some planned maintenance to apply necessary changes to our databases in all regions.

During the maintenance window, the Institutional Report will be unavailable, and bulk, onboarding and course sync processes will be paused. All other Ally features, including Course Reporting, Instructor Feedback, Configuration UI and Alternative Formats may be delayed or unavailable for short periods of time.


The maintenance windows are:

Australia and New Zealand
Maintenance for institutions hosted from the Sydney (Australia) AWS Data Center will take place on Saturday 27th September from 2pm-10pm Australian Eastern Standard Time.

Asia
Maintenance for institutions hosted from the Singapore AWS Data Center will take place on Saturday 27th September from 12pm-8pm Singapore Time.

Europe
Maintenance for institutions hosted from the Frankfurt (Germany) AWS Data Center will take place on Saturday 27th September from 6am-2pm Central European Time / 5am-1pm UK time.

Canada
Maintenance for institutions hosted from the Montreal (Canada Central) AWS Data Center will take place on Saturday 27th September from 12am-8am Eastern Time / 9pm (26th September) - 5am Pacific Time.

United States
Maintenance for institutions hosted from the North Virginia (US-East-1) AWS Data Center will take place on Saturday 27th September from 12am-8am Eastern Time / 9pm (26th September) -5am Pacific Time.

Sep 11, 17:26 EDT
Sep 26, 2025

No incidents reported.

Sep 25, 2025

No incidents reported.

Sep 24, 2025
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Sep 24, 08:03 EDT
Update - Release is currently in progress. Full build number is 3902.1.0-rel.17+20f5e3b. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-3902-1-0-Release
Sep 23, 16:13 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 04:00 EDT
Scheduled - Anthology will be deploying a Blackboard SaaS 3902.1.0 Maintenance Release to Test and Staging environments.

Scheduled for September 23, 2025

Sep 19, 09:58 EDT
Sep 23, 2025
Sep 22, 2025

No incidents reported.

Sep 21, 2025

No incidents reported.