Services Status
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 2025 - 00:00 EST
Update - Planned timing for this upcoming update:
-APAC & Australia: Friday, 12th Dec at 03:30 PM (UTC)
-Europe & Africa: Monday, 15th Dec at 03:30 AM (UTC)
-US & Canada: Tuesday, 16th Dec at 05:30 AM (UTC)

Please refer to the release notes for more details on this update:
https://help.blackboard.com/Learn/Administrator/SaaS/Release_Notes#4000.4.0-31

Dec 12, 2025 00:00 - Dec 17, 2025 12:00 EST
Scheduled - A phased roll-out deployment for a Bb Annotate update will be performed starting on 12 December 2025. With this update, we are upgrading the Web SDK version to v1.8.0. This is a stable release that includes general improvements and optimizations to enhance the user experience. No downtime is expected during the upgrade.

Customers in APAC (Seoul, Singapore), ANZ (Sydney), ME (Middle East), EMEA, and North America will be affected.

Dec 12, 2025 00:00 - Dec 17, 2025 12:00 EST

About This Site

Welcome to Anthology’s Services Status page. Here you’ll find timely information on outage incidents and their resolutions. You can quickly check recorded outages for the last 90 days for all of our global regions and products.

Subscription information and instructions can be found here:
https://support.anthology.com/s/article/How-to-Subscribe-to-Product-Status-Incidents-on-Status-blackboard-com

Anthology is the largest education technology and services company in the world.
https://www.anthology.com/about-us

Global Operational
90 days ago
99.98 % uptime
Today
BB Annotate Operational
90 days ago
99.89 % uptime
Today
Anthology Support Center Operational
90 days ago
100.0 % uptime
Today
Anthology Community (Website) Operational
90 days ago
100.0 % uptime
Today
Developer Portal - developer.anthology.com Operational
90 days ago
100.0 % uptime
Today
Blackboard - Cloud & Social Tools Operational
90 days ago
100.0 % uptime
Today
Blackboard - Mobile Services - Global Operational
90 days ago
100.0 % uptime
Today
Blackboard - Open Education Platform Operational
90 days ago
100.0 % uptime
Today
Blackboard - Partner Cloud Operational
90 days ago
100.0 % uptime
Today
Blackboard - SIS Central Operational
90 days ago
100.0 % uptime
Today
SafeAssign Operational
90 days ago
100.0 % uptime
Today
Blackboard Help (Website) Operational
90 days ago
100.0 % uptime
Today
Anthology Illuminate Operational
90 days ago
99.99 % uptime
Today
Blackboard - SaaS - Global Operational
90 days ago
99.75 % uptime
Today
Platform Extensions (Global) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
100.0 % uptime
Today
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page Operational
90 days ago
100.0 % uptime
Today
Universal Authentication Solution v2 (UAS) Operational
90 days ago
100.0 % uptime
Today
Student Insights Toolkit v2 (SIT) Operational
90 days ago
100.0 % uptime
Today
Grades Journey v2 Operational
90 days ago
100.0 % uptime
Today
Reporting Framework v2 Operational
90 days ago
100.0 % uptime
Today
Americas Degraded Performance
90 days ago
99.75 % uptime
Today
Ally - Canada Operational
90 days ago
100.0 % uptime
Today
Ally - North America Operational
90 days ago
100.0 % uptime
Today
Blackboard - SaaS (US) Degraded Performance
90 days ago
99.62 % uptime
Today
Blackboard – SaaS Gov Cloud (US) Operational
90 days ago
99.97 % uptime
Today
Blackboard – Mobile Services - Americas Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (NAHE & LAC) Operational
90 days ago
98.72 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
99.26 % uptime
Today
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page Operational
90 days ago
100.0 % uptime
Today
BB Annotate Operational
90 days ago
99.9 % uptime
Today
Asia Pacific Degraded Performance
90 days ago
100.0 % uptime
Today
Ally - Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Ally - Australia Operational
90 days ago
100.0 % uptime
Today
Analytics - on AWS (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Blackboard - SaaS (Asia Pacific) Degraded Performance
90 days ago
100.0 % uptime
Today
Blackboard – Mobile Services – Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
100.0 % uptime
Today
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page Operational
90 days ago
100.0 % uptime
Today
Anthology Illuminate Operational
90 days ago
100.0 % uptime
Today
Europe & Middle East Operational
90 days ago
99.99 % uptime
Today
Ally - Europe Operational
90 days ago
100.0 % uptime
Today
Analytics - Managed Hosting (Saudi) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Managed Hosting (Saudi) Operational
90 days ago
100.0 % uptime
Today
Blackboard - SaaS (Europe) Operational
90 days ago
100.0 % uptime
Today
Blackboard – Mobile Services – Europe Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (EMEA) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
99.99 % uptime
Today
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page Operational
90 days ago
100.0 % uptime
Today
Africa Operational
90 days ago
99.75 % uptime
Today
Blackboard - SaaS (Africa) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
99.26 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Blackboard SaaS 4000.6.0: Maintenance Test/Stage Release (scheduled for Dec 16, 2025) Dec 16, 2025 04:00 - Dec 17, 2025 04:00 EST

Anthology will be deploying a Blackboard SaaS 4000.6.0 Maintenance Release to Test and Staging environments.

Scheduled for December 16, 2025

Posted on Dec 12, 2025 - 10:35 EST

Blackboard SaaS 4000.4.0: Maintenance Production Release (scheduled for Dec 18, 2025) Dec 18, 2025 04:00 - Dec 19, 2025 04:00 EST

Anthology will be deploying a Blackboard SaaS 4000.4.0 Maintenance Release to Production environments.

Scheduled for December 18, 2025

Posted on Dec 12, 2025 - 10:36 EST
Dec 13, 2025

No incidents reported today.

Dec 12, 2025
Resolved - This incident has been resolved.
Dec 12, 15:15 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 10, 22:58 EST
Update - Our Engineers are actively continuing their efforts toward the fix. We are still working to establish a confirmed ETA and will share it immediately once available.
Dec 10, 13:47 EST
Update - Our engineers are continuing their efforts on the fix. We will provide an ETA as soon as one is available and confirmed.
Dec 10, 11:11 EST
Update - Our engineers are actively continuing their work to resolve the email issue. We recognize the need for uninterrupted service and sincerely apologize for any disruption or inconvenience this may be causing.
Dec 10, 09:18 EST
Update - Our engineering team is continuing to work on a fix for this issue. Will provide the next update by 9:00 AM ET.
Dec 10, 06:29 EST
Update - We are continuing to investigate this issue. Will provide the next update by 6:30 AM ET
Dec 10, 04:41 EST
Update - Our engineering team is continuing to work on a fix for this issue. We appreciate your patience as we work to resolve this. We will provide another update as soon as more information becomes available.
Dec 10, 03:16 EST
Investigating - We are aware of the email issue that users are encountering while sending emails from Blackboard. Our teams are investigating this on priority to have this addressed as soon as possible.
Dec 10, 02:44 EST
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Dec 12, 08:12 EST
Update - Release is currently in progress. Full build number is 4000.4.0-rel.53+e3f857e. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-4-0-Release
Dec 11, 10:23 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 04:00 EST
Scheduled - Anthology will be deploying a Blackboard SaaS 4000.4.0 Maintenance Release to Production environments.

Scheduled for December 11, 2025

Dec 8, 08:27 EST
Dec 11, 2025
Dec 10, 2025
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Dec 10, 07:32 EST
Update - Release is currently in progress. Full build number is 4000.6.0-rel.1+6af4503. Please refer to the release notes for more details on this feature release: https://help.blackboard.com/Learn/Administrator/SaaS/Release_Notes
Dec 9, 15:02 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 04:00 EST
Scheduled - Anthology will be deploying the Blackboard SaaS 4000.6.0 Feature Release to Test and Staging environments.

Scheduled for December 9, 2025

Dec 5, 10:10 EST
Dec 9, 2025
Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Dec 5, 08:17 EST
Update - Release is currently in progress. Full build number is 4000.4.0-rel.50+6d1cbf0. Please refer to the release notes for more details on this feature release: https://help.blackboard.com/Learn/Administrator/SaaS/Release_Notes
Dec 4, 12:36 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 04:00 EST
Scheduled - Anthology will be deploying the Blackboard SaaS 4000.4.0 Feature Release to Production environments.

Scheduled for December 4, 2025

Dec 1, 10:08 EST
Dec 4, 2025
Dec 3, 2025
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Dec 3, 08:10 EST
Update - Release is currently in progress. Full build number is 4000.4.0-rel.48+b4927e3. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-4-0-Release
Dec 2, 11:11 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 04:00 EST
Scheduled - Anthology will be deploying a Blackboard SaaS 4000.4.0 Maintenance Release to Test and Staging environments.

Scheduled for December 2, 2025

Dec 1, 10:07 EST
Dec 2, 2025
Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.